Warranty

Thanks for choosing Veise. This product is covered with Veise product and labor warranty for 12 months from the date of its original purchase.

30-Day Limited Warranty

To provide customers with quality shopping and user experience, we guarantee to replace or issue a full refund within the 30-day period from the date of purchase.

30-Day to 1-Year Limited Warranty

After the 30-day warranty has expired, Veise activates a 1-year warranty from the date of purchase that covers product replacement.

30-Day to 1-Year Warranty Limitations

The warranty does not apply where damage is caused by other factors, including without limitation:

(a)Normal wear and tear;
(b)Misuse, dismantling, accident, or failure to follow operating instructions;
(c)Exposure to liquid or infiltration of foreign particles;
(d)Servicing or modifications of the product other than by Veise;
(e)Commercial or non-household use.

We can only provide after-sales service for products that are sold by Veise or Veise authorized retailers and distributors.

※ Please have your order ID ready before contacting Customer Support at +1 (855) 400-3853 or email us to support@iveise.com